Terms of Service

Last updated: January 2024

Welcome to James Garage Door Repair In Newport Beach. These Terms of Service ("Terms") govern your use of our services and website. By using our services, you agree to these terms.

Service Agreement

By scheduling a service appointment with James Garage Door Repair In Newport Beach, you agree to the following terms:

  • We will provide professional garage door repair and installation services
  • All work will be performed by licensed and insured technicians
  • We will provide upfront pricing with no hidden fees
  • We will clean up after completing all work
  • We will provide warranty information for all parts and labor

Service Areas

We provide services in the following areas:

  • Newport Beach, CA
  • Irvine, CA
  • Costa Mesa, CA
  • Huntington Beach, CA
  • Laguna Beach, CA
  • Fountain Valley, CA
  • And surrounding Orange County communities

Pricing and Payment

All pricing is provided upfront with no hidden fees. Payment is due upon completion of services. We accept cash, check, and major credit cards.

Warranty Information

We provide the following warranties:

  • Parts Warranty: 1 year on all parts
  • Labor Warranty: 1 year on all work performed
  • Spring Warranty: 5 years on torsion and extension springs
  • Opener Warranty: 2 years on new garage door openers

Cancellation Policy

We understand that emergencies happen. If you need to cancel or reschedule your appointment, please contact us at least 2 hours before your scheduled time. Late cancellations may result in a cancellation fee.

Emergency Services

We provide 24/7 emergency garage door repair services. Emergency service calls may incur additional fees due to after-hours availability.

Liability and Insurance

James Garage Door Repair's liability is limited to the amount paid for services. We are not liable for:

  • Indirect or consequential damages
  • Damage to personal property not related to our work
  • Injuries sustained during service (except those caused by our negligence)
  • Loss of use or inconvenience

Customer Responsibilities

As our customer, you agree to:

  • Provide accurate contact and property information
  • Ensure safe access to the work area
  • Remove vehicles and obstacles from the garage area
  • Keep children and pets away from the work area
  • Pay for services upon completion

Contact Information

For questions about these terms or our services, please contact us:

  • Phone: (949) 806-4649
  • Address: 4100 Newport Place Drive, Newport Beach, CA 92660
  • Hours: 24/7 Emergency Service Available

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of any changes.

Governing Law

These terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Orange County, California.